The Millennium Biltmore Los Angels is looking for a Bilingual Director of Human Resources who is enthusiastic, team player, and customer-focused individual to join our Human Resources team. The historic Millennium Biltmore is the home of Hollywood glamour, which has been the choice of celebrities, presidents, and dignitaries, and the backdrop for many movies and TV shows. The Director of Human Resources primary responsibility is to direct and ensure the efficient administration and management of the Human Resources functions to include union contract, recruiting, training, wage/benefit administration, compliance with statuary requirements and the execution and the execution of employee relation activities, in order to provide each department with the personnel, guidance and support necessary to achieve their customer service and business objectives.
EXAMPLES OF DUTIES:
Essential Functions:
Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees.
Assist Corporate Regional HRD and General Manager to conduct interviews for all management positions.
Ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.
Assist the CHRD in trainings, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
Monitor the employee performance appraisal programs to ensure reviews are timely.
Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.
Direct and administer employee relations programs and activities such as employee recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive employee relation’s climate.
Develop, implement and administer policies and programs related to the management team to ensure the maintenance of a positive, productive employment environment and assist in monitoring it for a fair and consistent application.
Ensure compliance with all State and Federal laws as well as regulations and court rulings that pertain to Human Resources by reviewing current management practices, assisting in implementing new procedures and communicating verbally and in writing any new requirements.
Supervise our Affirmative Action program.
Providie support, guidance and counseling to the General Manager, management staff and line employees in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
Control the administration of wages and benefits to ensure the accurate and equitable application of same.
Analyze and apply information retrieved from moderately complex reports, manuals and/or computer systems.
Review and appraise all personnel changes and paperwork for merit and accuracy.
Approve all required Human Resource forms such as Personnel Authorizations and Employment Requisitions.
Conduct employee orientation.
Administer benefit program within the hotel.
Maintain appropriate level of involvement in Community Affairs.
Support the CRHRD with monitoring and developing employee training programs.
OTHER:
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate.
Regular attendance in conformance with the standards, which may be established by Millennium from time to time, is essential to the successful performance of this position.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Supervise, coordinate and motivate the activities of the department staff.
Prepare annual budget forecasts for the Human Resource department by analyzing and estimating past and future costs using moderately complex mathematical calculations.
Monitor safety programs and Worker’s Compensation benefits.
Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.
Compose, type and distribute general Human Resources correspondence, such as those announcing policy revisions.
Other duties and responsibilities as assigned by the CRHRD and General Manager as such as administering Quality Assurance programs and Employee Opinion Surveys.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
Ability to read, listen, and communicate effectively in English and Spanish both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all employees.
Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expense using a calculator and/or moderately complex computer system.
Ability to type 50 words per minute to prepare correspondence and meet deadlines.
Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
Visual ability to observe employees in the work place, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.
Ability to think logically and make decisions.
EDUCATION:
Any combination of education, training and experience that provides the required knowledge, skills and abilities necessary to perform duties of the position.
EXPERIENCE:
Three (4) years combined general Human Resources and supervisory experience. Prior hotel experience preferred.
Union Experience preferred
OTHER:
Spanish language skills a MUST
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90071: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of hotel HR experience do you have?
Work Location: In person
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