Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- May require the development of Standard Operating Procedures, conducting informal and formal training sessions and supporting Lead on key technical projects
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- Define, design, build, testing, and rollout of the IAM solutions in collaboration with internal and external resources
- Partner closely with LOB’s, IAM peers, and Information Security to reduce risk while minimizing friction
- Implements department policies and procedures
- Usually works with minimal instruction or guidance
- Recommend processes and methods for auditing and addressing non-compliance to information security standards
- Periodically test and evaluate Information Security controls and techniques to assure compliance with policies
- Coordinates with product vendor for complex issue resolutions
- Involved in discussions on new initiatives, development projects for architecture, technology proof of concepts and product vendor discussions where required
- Develop and drive the creation of standardized users’ profile (RBAC – Role Based Access Controls)
- Participate in audit support activities, as they pertain to Information Security, for both internal and external audits
- Identify, define and implement continuous process enhancements/improvements utilizing various tools and methodologies
- Partners with clients on creating RBACs and building out process flows for New Users, Job Changes, Terminations, Entitlement reviews and other joint functions required by contractual agreements
- Create metrics reports and dashboards
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher)
- 2+ years of customer service experience with external and internal customers
- 1+ year of experience with data analysis processes and tools
- Ability to work any of our 8-hour shift schedules, open availability
Preferred Qualifications:
- Technical experience of some identity and access management solutions, like Dell One Identity Manager, Sailpoint, RSA Aveksa, Oracle Identity Manager, Tivoli Identity Manager, NetIQ, or similar solutions
- Comfortable with Microsoft products
Soft Skills:
- Team oriented
- Ability to manage multiple responsibilities at the same time
- Comfortable with client facing
- Ability to adapt to change and contribute as a key resource on a small team to meet the team’s goals
- Proven ability to take responsibility and ownership for issues and drive the resolution
Telecommuting Requirements:
- Have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island or Washington Residents Only: The salary range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island or Washington residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #GREEN
