The Executive Assistant provides administrative support to the Chief Officer or Executive Leader and is responsible for office supervision including, but not limited, organizing office functions, providing work and direction to clerical support staff, scheduling and coordination of meetings/seminars/travel, coordinating priorities throughout the day, and performing independent and collaborative projects as needed.
Provides general and complex administrative support for the Chief Officer, Executive Leaders and/or Administrative Director of Student Health. Supports the USC Student Health Executive Committee in their governance responsibilities. Responsible for office supervision including, but not limited, organizing office functions, liaising with high-level campus partners and business contacts, providing work and direction to clerical support staff, maintaining a complex calendar by setting up and executing virtual and in-person meetings, project coordination and presentation, managing records including meeting minutes and policies, and conflict resolution for leadership scheduling requirements. Reviews drafts and finished documents for appropriate grammatical usage; answers questions relating to office operations and established policies and procedures. Prepares and sends organization-wide communications. Make travel arrangements and process expense reports in a timely manner utilizing corporate web-based tools. Work with customers, executive leaders and other administrative personnel within the division and business management function in support of projects and tasking as required. Maintains excellent prioritization skills and practices the upmost discretion. This position is considered a confidential employee.
Essential Duties:
- Responsible for coordinating schedule, including arranging meetings and appointments for the Officer and/or Executive Leader, Executive Committee and other Department Heads as requested by Officer or Executive Leader.
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Responsible for the orientation and training of clerical administrative roles within Student Health.- Manages small projects to completion. Prepares presentations as necessary.
- Tracks USC Student Health committee membership and minutes. Forwards as appropriate for additional review and approval. Follows established processes for posting and filing.
- Responsible for functioning as liaison between other Executive Assistants and Administrative Assistants to ensure equitability in productivity and cohesive work environment.
- Responsible for providing research and administrative support to special projects, preparing data and follow-up projects as directed.
- Responsible for coordination and confirmation of travel arrangements, including lodging and airline and/or automobile reservations, preparation of travel authorization forms and expense reports as directed.
- Responsible for using sound judgment when complications arise outside the scope of authority, such as the need for deadline augmentation, and bringing these to the attention of the appropriate Administrative Representative(s) in a timely manner.
- Responsible for maintaining security of information: e.g. patient medical records, hospital financial information, salary, staff and legal information in a confidential nature.
- Responsible for processing calls from patients, their families and the general public by assessing the urgency of the situation and suggesting appropriate referrals or informing the appropriate Administrative Representative(s) when the situation warrants his/her attention.
- Order and reconcile supplies.
- Prepares meeting minutes.
- Reviews drafts and finished documents for appropriate grammatical usages.
- Responsible for performing other duties as directed by Student Health Executive Team.
Required Qualifications:
- High school or equivalent
- 3 years Previous administrative experience in senior executive setting
- Typing at 60 + WPM.
- Transcription and mathematical aptitude.
- Demonstrates excellent verbal and written communication skills.
- Computer literacy in word processing, spreadsheets, etc.
- Microsoft Office knowledge.
- Organization/time management skills.
- Able to function independently and as a member of a team.
Preferred Qualifications:
- Bachelor's degree
Required Licenses/Certifications:
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $33.00 - $54.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
