Concierge Medicine Consultant RN
Location: Reno Nevada
Description: Ambulatory is currently seeking to employ Concierge Medicine Consultant RN right now, this career will be placed in Nevada. More details about this career opportunity kindly read the description below. Position Purpose:
This position
participates in a
collaborative process with the concierge physician to assess, plan, coordinate, monitor, and evaluate care to mee! t a patient’s needs.
This position will ensure
that the patient experience provided at all levels exceeds the expectations of physicians, patients and team members and is provided in a financially responsible manner
.
Under the direction of the Business Development Manager, this position may also function as a consultant and educator responsible for
achieving patient outreach goals, conducting new patient member orientation, managing projects and promoting awareness.
Nature and Scope:
·
Serves as an RN and concierge medicine consultant.
·
Provides patient care, assessment and planning in close collaboration with concierge physician.
·
Is
responsible for assisting the concierge physician in office duties including but not limited to: taking vital signs as per guidelines, maintaining examination rooms’ stock, documentation of all patient communications! , preparing lab specimens for processing, filling out the nece! ssary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and documenting into patient charts to become part of a permanent record,
returning MyChart inquiries within 24 hours,
and administering treatments and medications per provider order in accordance with established policies.
·
The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed.
·
Demonstrates the knowledge and skills necessary to provide care, based upon physical, motor/sensory, psychosocial, and safety appropriate to the age of the patient served.
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Uses EPIC to document all chart and phone encounters, identifies potentially avoidable/non-reimbursed events, quality indicators and core measures.
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Maintains documentation, wh! ich is in compliance with regulatory guidelines and/or accrediting bodies.
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Maintains confidentiality of all medical and department records.
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Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA.
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Creates a relationship based patient experience for patient members and clinical team
.
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Is accountable for patient membership retention, to be determined on a fiscal basis.
·
Constructs and maintains a contact cycle of targeted patients to optimize membership reach.
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coordinates patient communication and follows-up on a regular basis. Documents all patient contact in EPIC.
·
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Returns phone, email and MyChart inquiries within 24 hours, keeping physician(s) and team informed about progress.
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This position cou! ld be called upon to provide support to the front office as business ne! eds dictate. These responsibilities could include patient check in and check out procedures.
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Ensures awareness of membership benefits resulting in annual renewals.
·
Participates in
patient outreach, physician meet and greets, open house events, public relations, etc.
offering education about the concierge medicine program.
·
Makes use of Renown-approved sales and marketing collateral / visual aides in the membership education process.
·
Prepares reports summarizing relevant data, draws conclusions and makes recommendations modifying the program as needed.
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Advises leadership on emerging trends, threats and opportunities within our local environment.
·
Ensures
first impression standards by posting only branded materials, and maintaining a clean and welcoming appearance.
·
Contributes content to marketing functions! such as mail merges, direct mail campaigns, newsletters and email blasts.
·
P
rovides input on potential process improvements.
The position requires integrating and communicating effectively with senior management, Renown Health System Management, and developing and maintaining a close working relationship with the concierge physician(s).
The incumbent must be able to serve a variety of patients simultaneously, taking into account the unique needs of each.
Knowledge, Skills and Abilities:
1.
Adopts a philosophy consistent with the Renown Health Standard of Conducts and models these standards.
2.
Possesses a highly disciplined disposition with proven ability to accomplish goals, meet deadlines and create outcomes to help achieve business objectives.
3.
Must have a broad corporate perspective, with superior written and verbal communication skills with excellent gram! mar and interpersonal skills including the ability to work with diverse! clients, e.g., physicians, administrators, and staff, while exhibiting courteous, empathetic, pro-active and positive attitude.
4.
demonstrated ability to build positive relationships ; and to communicate effectively with prospects electronically, in person and over the phone.
5.
Comfortable presenting new concepts to individuals or groups.
6.
Working knowledge of health care insurance, flexible spending accounts, and other patient billing terminology.
7.
Ability to adjust schedule to meet patient/provider needs, i.e. weekends and evenings as needed.
8.
Ability to participate in My Chart on line patient communication as defined by program standards.
9.
Ability to multitask, exercising independent judgment regarding physician liaison related matters, provide direction and council management.
10.
Ability to anticipate patient needs, deal with the unex! pected, establish priorities, investigate and adjust performance style when necessary.
11.
Strong organizational skills.
12.
Ability to work independently or as a part of a team depending on specific project or circumstances.
13.
Ability to use creative and analytical skills to identify problems and obstacles and recommend the most appropriate solutions.
14.
Desire to promote positive environment for all clients, patients and team.
15.
Excellent computer skills to include proficiency with Microsoft Office Suite, web based applications, troubleshooting minor computer issues. Experience with EPIC and CRM preferred.
This position does provide direct patient care.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accu! rate reflection of the general nature and level of the job.
Requirements - Required and/or Preferred
Education:
Bachelor’s degree preferred. Must have working-level knowledge of the English language, including reading, writing and speaking English.
Experience:
Minimum of two (2) years RN experience required.
Case Management experience preferred.
License(s):
Ability to obtain and maintain a State of Nevada Nursing
license.
Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.
Certification(s):
BLS, CPR
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to perform MA duties/Cadence, complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must be profic! ient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Ambulatory.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 05 Nov 2013 05:42:12 GMT